Wider concerns raised about Llansamlet energy services company closure
19.01.2026
On Friday 9 January, it was announced that nearly 300 jobs would be lost at CES, including at their centre in Llansamlet, Swansea, citing the scrapping of the UK Government’s ECO4 funding scheme.
Through this scheme, eligible households could apply for grants to help with home improvements to improve energy efficiency.
After sharing the news on her social media, Ms Williams has been contacted by constituents expressing concerns about the quality of work undertaken by contractors carrying out work on behalf of CES.
According to a BBC report, a spokesperson for CES said: “We will be unable to carry out any remedial works or repairs, or to progress or resolve any existing complaints.”
Ms Williams has raised concerns about recourse for those left with unfinished or poor quality work, many of whom are likely to be elderly or vulnerable.
Sioned Williams MS, Plaid Cymru Member of Senedd for South Wales West, said:
“The recent news that Consumer Energy Services has ceased trading has sent shockwaves around the region I represent: initially in terms of the job losses at Llansamlet and the impact on the vital work to reduce fuel poverty in Wales, but now it’s becoming apparent that many have been left suffering from shoddy work at the hands of contractors operating on behalf of CES, with little clue as to how this will be resolved.
Wales has some of the oldest, coldest and leakiest housing stock in Europe, and there are people, like my constituents, who have been left with homes in a worse state than before they applied for an ECO4 grant, with serious concerns as to lack of recourse. And remember that some of these are our most vulnerable citizens, already in fuel poverty.
While the ECO4 scheme is not within the remit of the Labour Welsh Government, their work to reduce fuel poverty is most certainly impacted by the removal of this scheme. However, when I asked the Welsh Government about this, following the announcement in the UK Budget, they were unable to confirm whether an impact assessment had been carried out.
Welsh Government should now review the effectiveness of their own Warm Homes programme, because the real fear is that this matter is a serious blow to ensuring warmer and more efficient homes in Wales, right in the middle of a very cold winter.”
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This story was also covered by the following news outlets:
Nation Cymru: Senedd Member raises concerns over ‘vulnerable citizens’ left in unsuitable housing
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Herald of Wales: Sioned Williams MS raises plight of constituents left with “shoddy” work by CES contractors
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Swansea Bay News: Concerns grow over ‘shoddy’ work as CES collapse leaves households in limbo
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